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OMG! Customers can find out the status of an order without asking

Sometimes, it’s the little things that make the most impact. In the B2B world, business relationships begin at a personal level, and that’s understandable as we all know; people buy from people. But once the relationship has been established, the focus quickly turns to operations, that is; ordering, fulfillment and delivery. With an increasingly “on-demand” world …

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