Now that we’ve completed our rebrand to Knead, here’s how we arrived at the name and why we’re different. What’s in a name? Literally, to knead is to combine ingredients, to build connections, and to create something that grows. Just like taking flour, yeast and water, kneading it together to make dough which then grows …
Our Summer 2022 release just shipped, and it’s our biggest yet. Although we release updates (you know, the standard “bug and performance fixes”) constantly throughout the year, our seasonal releases tend to be where all the big stuff drops. And because of the size, we took a little longer to make sure things were just …
Without getting too political, let’s talk government. Well, government suppliers. Specifically, how countless government departments are getting tremendous benefit from using Knead for procurement. There are over 2 million public sector employees in Australia, and when you consider that every one of those employees need things in order to do their jobs, that’s a lot …
So you’re a B2B supplier, who has recognised that customer experience matters, online ordering is the way of the future and automation is key? Here’s the Knead supplier onboarding process from start to finish. It’s just 4 steps to transform your existing process into a B2B ecommerce wonderland. Site name and branding It all starts …
Just in case you missed it, online ordering is soaring – particularly B2B ordering. A recent Wunderman Thompson survey showed that nearly 50% of B2B purchases are now made online, a staggering increase on the single digits of yesteryear. However, in that same survey, respondents were still not happy with the state of current B2B …
Coopetition – the philosophy that groups can and should help and cooperate with each other, even as they compete – is not a new concept. The earliest examples date back as far as 1913 where the Sealshipt Oyster Company organised a standardised approach to shucking, shipping and retailing oysters with around a hundred independent oyster dealers. …
To welcome Spring 2021, we are thrilled to share our quarterly roadmap and the awesome new product features which we’ve been working on. Back in July, we ran our first ever customer satisfaction survey and we were delighted to receive some amazing customer reviews, but also some valuable feedback. This feedback has been incorporated into …
We have to admit something – we’re a bit in love with DocuSign here at Devicedesk. And it’s not because we get kickbacks via some scheme. DocuSign is close to our hearts because it helped us win our very first customer project and it was the first platform we fully integrated with. We also use …
How we use DocuSign to automate the sales process Read More »
Have you ever heard the phrase “Garbage in, garbage out”? It was coined by an IBM programmer & trainer named George Fuechsel, who used “garbage in, garbage out” as a way of reminding his students that a computer just processes what it is given. Put incorrect data into a program… you’ll get garbage out. This …
Age of quotes in days Strike rate of quotes accepted vs. requested
