A better B2B ecommerce platform, made the way businesses buy

Knead helps you navigate the complex world of B2B ecommerce with total confidence.

Knead is the only B2B ecommerce platform you need. It seamlessly connects and manages all the elements of the end-to-end buying process – from proposal and delivery to inventory and reordering – for a fulfilling purchase experience at every point. It’s the secret recipe to strong B2B relationships.

Clients

Big names that sell, fulfil and satisfy with Knead

Solutions

Take total control of the end-to-end business sales and service experience

B2B ecommerce is inarguably complex. Purchases need approvals, orders need to be specified, products require configuration. That’s where our B2B experience pays off. We know exactly the variability you need and have built the tailorable tech to master it.

Our highly configurable platform integrates with your existing systems to provide the perfect blend of channels, tools, automation, and integration to drive a frictionless experience across the entire B2B customer journey. One that empowers customers with more power, and employees with more efficiency.

PLATFORM

Integrate Knead with everything else you need

Knead refocuses your teams on delivery, not admin

Our highly configurable
platform fully integrates with your existing systems so you can benefit from greater efficiency without changing the way you work.

We help you tap into the reduced complexity and cost of managing the entire order lifecycle through Knead by configuring workflows and business rules to do all the heavy lifting for you. Plus, Knead works hand-in-hand with your other key business systems, such as Zendesk, Hubspot and Xero, so progress is always visible no matter where you look.

What makes Knead so good

We wanted to take our retail store online, whilst supporting our B2B customers with self-service quotes and order placement. Knead is the platform that handles both, which saves time for everyone involved.

We've been able to take our most complex solution quotation processes - which used to take up to 8 hours to produce - and reduce them to 3 minutes.

Since implementing in 2020, Knead has been the chosen platform for Ericom to handle customers orders directly and on-behalf as well as automate our Adobe Sign digital signing workflow.